dfcu bank Chief Executive Officer Charles Mudiwa has reaffirmed the bank’s commitment to transforming lives and businesses as it celebrates 60 years.
As a build up to the 60th anniversary, dfcu Bank hosted a stakeholder breakfast at the Sheraton Kampala Hotel to celebrate and explore partnerships.
“This is both a blessing and a calling to greater heights. We are tasked to ensure that dfcu celebrates the next 60 years after this one,” said Mudiwa during the breakfast meeting.
“As a brand, our resilience amidst an ever-evolving financial landscape has ensured that we remain successful, relevant to our customers and good custodians of our communities across Uganda.”
He further reaffirmed that dfcu Bank will continue to be resilient with the support of all customers.
“As we head into the next phase of our journey, I encourage you to join us on what is already an exciting journey,” he added.
The meeting also included a panel discussion hosted by Maryann Wanjiku with Annette Kiconco, Doreen Byaruhanga, and Margaret Karume.
The panel explored dfcu Bank’s 60-year legacy and what it means for the bank’s customers across retail, credit, and institutional banking.
When asked about how dfcu Bank supports customers with taxes, Kiconco stressed dfcu Bank’s commitment to compliance and providing customers with financial training.
“We advise customers on compliance and empower them with knowledge,” she noted.
On dfcu Bank’s presence in remote areas and alternative banking channels, Kiconco highlighted the bank’s focus on expanding its presence and exploring alternative channels, alongside its 50-strong branch network.
When asked about transaction efficiency, Maryann confirmed and reassured the stakeholders present that dfcu Bank is working on implementing effective and efficient straight-through processes to make account opening, credit applications, and more processes seamless.
Margaret Karume, the Chief Credit Officer highlighted dfcu Bank’s investment in automating the credit processes.
She said the automated processes will speed up loan approvals and enhance the banking experience for customers.
Present at the meeting from the Senior Management team were;Charles Mudiwa (MD/CEO), Kate K. Kiiza (Chief Financial Officer & ED), Angelina Namakula Ofwono (Chief Legal Officer), and Victor Reeiyamu (Chief Risk Officer).
Others included; Maryann Wanjiku (Chief Business Solutions & Marketing Officer), Doreen Byaruhanga (Chief Corporate & Institutional Banking Officer), Annette Kiconco (Chief Retail Banking Officer), and Margaret Karume (Chief Credit Officer).