DFCU Bank Chief Executive Officer, Charles Mudiwa, has said that they have a clear strategy to become one of the top three banks in Uganda soon.
He was speaking during a media luncheon for an in-depth engagement and strengthening commitment to strategic partnerships held at Golden Tulip Hotel in Kampala on Friday.
He said the bank, which was established on May 14, 1964, is celebrating 60 years of transforming lives and businesses in Uganda.
“For us, transforming lives and businesses means supporting women, farmers, SMEs, and SACCOs. We have achieved this through collaborations with partners such as New Vision, Agribusiness Development Centre, and NMG, among others,” noted Mudiwa.
He added: “We have a clear strategy to become one of the top three banks in Uganda soon. With our expanding customer base and focus on enhancing our service offerings, we are on the right path to achieve this goal.”
Asked whether the bank was setting up strategies to curb the trend of fraud within some Ugandan commercial banks, Mudiwa said that they have set up robust systems to safeguard customer deposits from fraud, using advanced technology to enhance security.
“Engaging with customers has also played a crucial role in our efforts to combat fraud,” he stated.
To assist local businesses post-COVID, Mudiwa said dfcu has adopted a sector-specific approach to provide funding to help them navigate the aftermath of the pandemic.
“We have also had to adapt to changes such as dynamic weather patterns. Last year, we strategically decided to overhaul our agency banking platform, focusing on stability and reliability. You will soon experience an improved service.”
On her part, Doreen Byaruhanga, dfcu Chief Corporate and Institutional Banking Officer, said the bank’s focus in 2024, and going forward, will be on key sectors that are central to the lives of most Ugandans, including agriculture, infrastructure, education, manufacturing, trade and business solutions, and ICT.
The interaction with the media concluded with a luncheon, marking the start of a renewed and strategic partnership with the media community, who play a crucial role in sharing the bank’s story with a broader audience and contributing to the goal of “transforming lives and businesses”.
