Vivo Energy Uganda, the company that distributes and markets Shell-branded fuels and lubricants, has officially launched its ‘Learning on Wheels’ initiative, a mobile classroom fleet designed to bring structured workforce training and development directly to frontline teams countrywide.
Unveiled at Shell Lugogo service station before customers, retail partners, mechanics, distributors, and industry stakeholders, the new fleet comprises a Retail Academy unit and a Shell Lubricants Mobile Training Unit.
Together, they function as state-of-the-art mobile learning hubs covering customer service excellence, Health, Safety, Security, Environment and Quality (HSSEQ) standards, digital capabilities, leadership skills, and practical lubricant diagnostics.
By eliminating travel barriers, the mobile units allow personnel to access professional development without leaving their operational posts. The fleet will visit over 200 Shell service stations across Uganda, upskilling over 2,000 forecourt employees while extending technical training to hundreds of independent mechanics through the Shell Workshop Action Team (SWAT) initiative.
This initiative builds on a strong legacy of workforce development. In 2020, Vivo Energy Uganda launched the country’s first-ever Retail Academy at Shell Capital on Kampala Road.
The academy later relocated to Shell Kitende, featuring e-learning tools, classrooms, and live forecourt training. While Shell Kitende remains the central training hub, the mobile units will now deliver this training straight into the field.
Hans Paulsen, Executive Vice President (East) of Vivo Energy Group and Chief Guest at the event, highlighted the strategic impact:
“Infrastructure, high-quality fuels, and premium lubricants build our presence across East Africa, but our people build our brand. What the Uganda team has achieved sets a new industry benchmark for how commercial efficiency and human empowerment can go hand in hand to deliver uniform excellence without interrupting daily business. Wherever a customer visits a Shell station, the standard of safety, technical expertise, and customer care remains uncompromisingly world-class.”
Joanita Mukasa Menya, Managing Director of Vivo Energy Uganda, emphasised the human-centred focus of the initiative:
“At Vivo Energy Uganda, our people drive the exceptional experiences we deliver every day. Innovation is about finding better ways to empower people. ‘Learning on Wheels’ reflects our commitment to making high-quality training accessible to everyone, ensuring that every retail team member and mechanic can learn, grow, and succeed wherever they operate. When we invest in our frontline teams, we reinforce the trust that millions of customers place in the Shell brand.”
The launch event featured live demonstrations of both units, including interactive customer care simulations for Customer Champions and practical lubricant diagnostics using specialised toolkits. It concluded with an official ceremonial flag-off as the fleet embarked on its nationwide tour across Uganda.