Starlink Disables Satellite Internet Terminals in Uganda after Government Complaint

Starlink has officially disabled all satellite internet terminals operating in Uganda, following a directive from the Uganda Communications Commission (UCC) regarding the “illegal provision” of telecommunication services.

In a letter dated January 2, 2026, addressed to the UCC Executive Director, Starlink confirmed that it has implemented a “new service restriction tool” to ensure no terminals remain active within the country’s borders.

Response to “Illegal” Operations

The move comes as a direct response to a UCC order issued on New Year’s Day. Starlink clarified that while their hardware was being used in Uganda, the company itself had not yet begun official operations or marketing in the region.

“Starlink Uganda itself is not selling or marketing satellite internet services in Uganda because it is not yet licensed by the UCC,” wrote Ben MacWilliams, Director of Starlink Market Access.

The company pinned the blame on unauthorised imports, stating that users had purchased kits in licensed countries and brought them into Uganda privately.

“Any Starlink usage in Uganda was without our approval or consent and in violation of our terms of service,” the letter stated. “As of 01 January 2026, no Starlink terminals are operating in Uganda.”

Seeking a Legal Path Forward

Despite the immediate blackout for current users, Starlink signalled that this is a strategic move to secure a long-term, legal presence in the Ugandan market. The company emphasised its desire to play by the rules as it nears the end of the official licensing process.

“Starlink is committed to cooperating with the UCC’s regulatory requirements as we work to complete the licensing process in Uganda,” MacWilliams noted. “We appreciate your partnership and look forward to Starlink’s future in Uganda.”