Equity Bank Uganda is charting a new course in its leadership journey with the appointment of Claver Serumaga as Executive Director, a strategic move aimed at strengthening the bank’s digital and commercial banking footprint across the country.
Serumaga’s appointment comes at a critical time as Uganda’s financial sector becomes increasingly competitive and innovation-driven. A seasoned banker with more than 20 years of experience across Africa, Serumaga brings a unique blend of leadership in digital transformation, business development, and cross-border banking operations.
Prior to this role, he led NCBA Bank in Tanzania as Chief Executive Officer, where he oversaw significant improvements in operational efficiency and market positioning.
He has also held top-tier leadership roles, including Deputy Managing Director at Bank of Africa Kenya and Chief Digital Officer at Bank of Africa Group, where he led digital transformation efforts in 16 countries, placing him among the continent’s leading fintech influencers in traditional banking circles.
Serumaga is no stranger to Uganda’s banking terrain. Earlier in his career, he served as General Manager for Business Development at Bank of Africa Uganda, giving him valuable first-hand experience in navigating the local market dynamics.
Announcing the appointment, Equity Bank Uganda Chairman Marik Ocitti described Serumaga as a transformative leader whose experience aligns with the bank’s broader vision.
“Claver brings not just expertise, but a forward-looking mindset that reflects our ambition to be a leading force in inclusive and technology-driven banking,” Ocitti said. “His appointment reinforces our commitment to reshaping financial services for the future.”
Serumaga’s academic credentials include an MBA in Executive Management from the University of Cape Town and a Bachelor’s degree in Social Sciences from Makerere University. He is also a Fellow of the Chartered Institute of Marketing (UK), a distinction that adds customer-centric strategy to his digital and operational strengths.
His entry signals a fresh chapter for Equity Bank Uganda, as the institution aims to scale its financial inclusion agenda through tech-driven solutions and deeper community engagement.