Airtel Money to Empower Agents with 'Easy Float' Loan

Airtel Uganda, in partnership with FINCA Uganda, has launched Easy Float, a new digital loan product designed to give Airtel Money agents quick and flexible access to working capital.

The service allows agents to instantly top up their float balances whenever they run low, ensuring continuous service delivery and improved customer experience across the country.

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The launch event, held at Fairway Hotel in Kampala, marked a key milestone in advancing financial inclusion and strengthening Uganda’s digital financial ecosystem.

Speaking at the event, Japheth Aritho, Managing Director of Airtel Money Uganda, said Easy Float directly addresses one of the biggest challenges faced by agents — limited float liquidity. “Some of us have approached agents for transactions only to be told they’ve run out of float. That has now ended,” Aritho said. “If an agent is short by just UGX 5,000 during a transaction, they can instantly top up using Easy Float and serve the customer without interruption.”

Airtel Money Managing Director, Japheth Aritho, addressing the audience during the launch at Fairway Hotel.

Aritho added that the innovation will benefit Airtel Money’s network of more than 324,000 agents, many of whom are young entrepreneurs, helping them expand their businesses, increase income, and support Uganda’s economic growth.

Robert Kakande, Executive Director of FINCA Uganda, hailed the partnership, noting that the product aligns with FINCA’s mission to promote financial inclusion through innovative financial solutions.

“Our partnership with Airtel Money is a vital step in expanding digital financial access across Uganda,” Kakande said. “By providing working capital through Easy Float, we are empowering thousands of micro-entrepreneurs to sustain their businesses and better serve their communities.”

Airtel Money Managing Director, Japheth Aritho, 2nd (L), FINCA Uganda Executive Director, Robert Kakande, 2nd (R), and officials posing for a group photo during the launch at Fairway Hotel, Kampala

He added that loan repayment will be automatically deducted from the agent’s monthly commissions, making it flexible and easy to manage.

Easy Float becomes one of the latest innovations in Uganda’s fast-evolving digital financial landscape, addressing frequent float shortages that often disrupt mobile money transactions.

According to the Bank of Uganda, the country’s mobile money market is currently valued at USD 133 billion and is projected to grow to USD 1.15 trillion by 2033, underscoring the growing importance of such digital financial solutions.