KAMPALA — Stanbic Bank Uganda, in partnership with Prudential Assurance Uganda Limited, has unveiled an enhanced version of the Stanbic MediProtect health insurance solution, introducing broader medical benefits, higher coverage limits and a new low-cost inpatient-only package aimed at expanding access to health insurance across the country.
The upgraded product comes amid growing concerns over low health insurance penetration in Uganda, where only about 500,000 people are estimated to have medical insurance despite a population exceeding 48 million.
The enhanced MediProtect package has been designed to offer more flexible and affordable healthcare financing options through Stanbic Bank’s branch network, relationship managers and digital banking platforms.
Speaking at the launch, Israel Arinaitwe, Head of Personal Banking at Stanbic Bank Uganda, said the improvements were driven by increasing demand for healthcare solutions tailored to the diverse needs of Ugandan families.
“We continue to see increasing demand for affordable and relevant healthcare solutions. The enhanced MediProtect offering gives customers greater flexibility and choice by allowing them to select medical cover that aligns with their healthcare needs, family circumstances and financial priorities,” Arinaitwe said.
A major addition to the product is the introduction of an Inpatient-Only Cover, which starts at UGX 350,000 per year, making health insurance more accessible to low- and middle-income households.
According to Paul Nagemi, Chief Health Officer at Prudential Uganda, the enhanced solution is designed to protect families from the broader financial consequences of serious illness.
“When families face major medical conditions, the impact extends beyond hospital bills. It can disrupt income, education plans and long-term financial stability. These enhancements reflect our commitment to helping Ugandans protect both their health and financial well-being,” Nagemi said.
The upgraded package also includes a range of additional benefits such as maternity care, dental and optical services, critical illness support, life insurance, total permanent disability cover and school fees support for up to four children.
Stanbic Bank’s Manager Bancassurance, Dogo Singh, said the revised plans offer significantly improved benefits, with coverage limits more than doubling in some categories.
“Healthcare costs continue to rise, yet many families remain financially vulnerable because they lack adequate medical insurance. Through the enhanced Stanbic MediProtect solution, we are making quality health cover more accessible, affordable and convenient by leveraging Stanbic’s extensive branch network, relationship managers and digital channels,” Singh said.
Under the enhanced arrangement, customers can choose from three categories of cover: Individual Cover, Family Shared Cover and Inpatient-Only Cover.
The Individual Cover option provides comprehensive inpatient and outpatient treatment, maternity care, dental and optical services, critical illness protection, life insurance and disability benefits. Customers can select from Silver Plus, Gold Plus and Platinum Plus packages, with benefits ranging from UGX 58 million to UGX 294 million.
The Family Shared Cover package allows multiple family members to access healthcare services under a single policy and includes no age restrictions on dependents. The arrangement is designed to improve affordability, particularly for larger households.
Meanwhile, the new Inpatient-Only Cover offers hospitalisation benefits of up to UGX 29 million and includes life insurance, critical illness cover, total permanent disability benefits, last-expense support and school fees assistance for children in the event of the policyholder’s death.
Stanbic Bank and Prudential said the enhanced MediProtect solution is expected to contribute to increased insurance penetration, strengthen household financial resilience and improve access to quality healthcare services across Uganda.
The partners expressed confidence that the new product will help bridge the gap in healthcare financing and provide Ugandans with a more comprehensive safety net against rising medical costs.
