TMR International Hospital, a brand of Tal Medical & Rescue has been named the Best Private Healthcare Service Provider under Customer Service Experience category at the Business Excellence Awards 2025.
The award was received by Dr Daniel Mitchell Talemwa, the Executive Director at TMR International Hospital.
The 2025 awards saw over 80 companies recognized for excellence across various industries.
Winners were determined through a thorough process that involved market research, public nominations, and consumer voting, according to Agnes Alowo, Chief Operations Manager of Consumer Publications.
The Hospital which is credentialed with a high-status ISO certification by the Management Systems Evaluation and Certification Body (MSECB) continues to position herself among the best healthcare institutions globally.
TMR international Hospital attained three ISO standards, which include ISO 9001:2015 for Quality Management System (QMS), ISO 14001:2015 for Environmental Management Systems (EMS), ISO 45001:2018 for Occupational Health and Safety (OHS).
The hospital offers services like maternity and child care ,critical care ,general surgery, Neurosurgery, cardiology, dental, wellness and pediatrics among others. It was carefully designed to offer a healing ambiance, considerably prepared with the latest medical equipment
The Business Excellence Awards reflect the voice of the Ugandan market by recognizing brands that consistently exceed expectations in quality, service, innovation, and customer satisfaction.